Shipping & Returns
Island-wide delivery, hassle-free returns.
Free Delivery
We deliver to all provinces across Sri Lanka. Our team coordinates delivery directly with you so there are no surprises.
Careful Handling
Every mattress is prepared for transport with protective wrapping to ensure it arrives in perfect condition, exactly as it left our factory.
Easy Returns
Not satisfied? Contact us within the warranty period and our team will arrange a hassle-free collection and resolution process.
Shipping Information
Nidikumba delivers to every province across Sri Lanka — from Colombo to Jaffna, Kandy to Galle. We work with trusted logistics partners who understand how to handle large-format furniture items with care.
Standard delivery takes 3–7 business days from the date of order confirmation, depending on your location. Remote areas may require additional lead time, which our team will communicate clearly at the time of ordering.
Once your order is placed, our sales team will contact you to confirm a delivery schedule that works for you. We ask that an adult is present at the delivery address to receive and inspect the mattress on arrival.
Delivery fees vary based on your location and the size of the mattress ordered. Contact us at nidikumbasales@gmail.com or call 076 644 8448 for a delivery quote.
Delivery at a Glance
Returns Policy
Your satisfaction is our priority. If you experience any issue with your Nidikumba mattress, here is how our returns process works:
- 1Contact our team at nidikumbam@gmail.com within the warranty period to initiate a return.
- 2The mattress must be in its original condition — free from stains, damage, or modifications.
- 3Our team will arrange collection from your location at a time that is convenient for you.
- 4Once assessed, we will process your refund or arrange a replacement in accordance with our warranty policy.
- 5For all returns and exchanges, please retain your original purchase documentation.
Questions about your delivery?
Our sales team is available Monday to Saturday, 8:30 AM – 6:00 PM. We are happy to help with delivery queries, scheduling, and anything else you need.